Requesting Patient Medical Records

Center for Sports Medicine & Orthopaedics has partnered with a company called HealthMark Group to manage medical record requests. HealthMark is a trusted partner that specializes in facilitating medical record release and keeping your personal health information safe.

You can request the release of your records by using the link below, or you may come into any of our locations to sign the request for the release. With either option, your medical record will be sent by HealthMark.

Enter your email to start the process. Once your request is complete, you will receive an email with a secure link to download your records.

How long does it take to process requests?

Records can be available for download in as few as 8 business hours! However, some records may be subject to physician approval and can take up to 5 business days. If it has been more than 5 days since you made your request, please reach out to HealthMark at status@healthmark-group.com for an update

Need more help?

You can find a list of frequently asked questions as well as chat live with a HealthMark medical records specialist for additional help on Monday to Friday from 8 a.m. to 6 p.m. CT.